FAQ & resources
Questions, answered.
Commercial
How long does a project take?
Typically 6–8 weeks from order to live charging, depending on site works.
Do you show prices?
Every site is different, so we quote after a free site assessment. Nothing is charged until you approve a final proposal.
How can we pay?
Outright purchase, finance, and fully funded options for suitable sites.
Is grant funding available?
In most cases, if the project meets the scheme criteria. See depotcharging.co.uk for current guidance.
Technical
Do your chargers work with all vehicles?
Yes. GridUnlock charging works with all OEMs.
Can we charge more than our grid connection allows?
Yes. Battery storage behind the meter covers the peaks.
What is a DC bus?
One DC backbone that connects storage, solar and chargers with a single conversion at source.
What happens in a power cut?
With the backup option, critical loads keep running from the battery.
Software
What does Vespr do?
Controls every charger and battery, schedules charging, takes payments and reports usage.
Can we reimburse home charging?
Yes, with Vespr Fleet.
What does Identic Energy do?
Monitors your whole site's energy in real time and tracks savings.
Working with us
What happens at a site assessment?
An engineer reviews your supply, load data and site layout, then recommends a design. It's free and there's no obligation.
Who maintains the system?
GridUnlock does, under the most comprehensive and responsive SLA in the industry: in-house call handling 24/7/365, site response within 4 hours and 99.8% infrastructure uptime.
Downloads
Product specifications are available on each product page. A brochure and fact sheet are coming soon.