Privacy policy

Who we are

GridUnlock Limited ("GridUnlock", "we") is a company registered in England and Wales (company number 16421946), at Electric Works, Concourse Way, Sheffield S1 2BJ. We are the controller of the personal data described in this policy. Contact: info@gridunlock.co.uk · 0114 504 7198.

What we collect

• Enquiry, site assessment and demo forms: name, company, work email, phone number, site postcode, your Site Check answers and any message you send.
• Specification and brochure requests: name, work email and company.
• Investor enquiries: name, organisation, email, phone, investor type and, if you choose to give it, an indicative ticket size.
• Website usage: if you accept analytics cookies, information about how you use the site (pages visited, device and browser type, approximate location). See our cookie policy.

Why we use it, and our lawful basis

• To respond to your enquiry, arrange site assessments or demo visits, and prepare proposals. Lawful basis: taking steps at your request before entering a contract, and our legitimate interests in responding to business enquiries.
• To send you information you've requested, such as specifications. Lawful basis: legitimate interests.
• To send marketing emails, only where you have agreed or where the law allows for business contacts. You can opt out at any time.
• To improve our website. Lawful basis: your consent to analytics cookies.

Who we share it with

Only with service providers who help us run our business and this website, such as website hosting and form handling (Netlify), analytics (Google Analytics, only with your consent) and our email provider. They act on our instructions. Some providers may process data outside the UK; where they do, appropriate safeguards are in place. We never sell your data.

How long we keep it

Enquiry and request data is kept for 24 months after our last contact with you, unless you become a customer, in which case we keep it for the length of our relationship plus 6 years for legal and accounting purposes.

Your rights

You can ask for access to your data, ask us to correct or delete it, restrict or object to how we use it, ask us to transfer it, and withdraw consent at any time. Contact info@gridunlock.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).

Changes

We may update this policy. The latest version is always on this page.